US Privacy Policy
Hudson Landscape Lighting LLC | Updated September 21, 2026
Who is responsible
Hudson Landscape Lighting LLC is responsible for personal information collected through hudsonlandscapelighting.com and our US sales and customer service activities. This policy applies to the LLC, rather than treating our UK or Irish company as your US seller. Contact sales@hudsonlandscapelighting.com or write to 5342 Clark Road #3052, Sarasota, FL 34233, United States.
Information you give us
We receive contact and delivery details, company and trade application information, order details, and messages or files you provide. Lighting design requests can include plans, photographs and project information. Please avoid sending unnecessary personal information about other people. Stripe processes card details; our systems receive payment and order confirmations rather than storing full card numbers.
How we use information
We use information to process orders and payments, arrange delivery, respond to enquiries, assess trade applications, provide lighting design and warranty support, maintain business records, and prevent fraud or abuse. Customer service communications may be organized or summarized using AI assistance. Staff remain responsible for responding to you.
Cookies, traffic sources and heatmaps
Essential cookies support the cart, account security and your cookie choice. Optional analytics starts only after analytics consent. It uses visitor and session identifiers to connect page visits, traffic source and campaign tags with product browsing, basket additions, checkout and completed enquiries or purchases. Heatmaps aggregate clicks, scroll depth and time spent at positions on a page. They do not record form text, payment details or video replays of your visit. Direct / unknown means no usable referring source was available.
Your cookie choices
Use Cookie preferences in the footer to accept, reject or change optional cookies. Rejecting analytics does not prevent shopping or contacting us. Withdrawal stops future browser analytics collection; it does not automatically erase information already recorded. The consent preference lasts 180 days. The analytics visitor cookie lasts up to two years and the session identifier is a session cookie. Advertising measurement, where enabled, is subject to the separate marketing choice.
Advertising measurement
With advertising consent, Google Ads and Microsoft Advertising UET measure visits and accepted design enquiries. Microsoft may receive the page URL, browser/device information, advertising cookie identifiers and the Microsoft click ID (msclkid) from an advertisement. We also retain consented campaign tags and click references with an enquiry to understand its source. Enhanced conversions and Microsoft Clarity are disabled. We do not include your form answers or contact details in these conversion events. Withdrawing advertising consent stops further events from our integration and removes accessible Microsoft advertising identifiers and browser-stored design attribution; it cannot recall data already sent. Microsoft privacy information: https://privacy.microsoft.com/privacystatement.
Service providers and the UK business
Hudson Lighting Ltd in the United Kingdom supports manufacture, administration and customer service for the LLC and may access information for those purposes. We use service providers for hosting, secure payments (Stripe), spam prevention (Google reCAPTCHA), communications, delivery, document storage and customer service assistance. They receive information needed to provide their services. Information may be processed in the United States, United Kingdom and other countries where these providers operate.
Communications and recordings
If you contact us by email, phone, WhatsApp or social messaging, we receive and keep the conversation to respond and maintain customer service records. Calls may be recorded with an announcement. Third-party messaging platforms also handle information under their own policies. Marketing emails include an unsubscribe option; order and service messages are separate.
Retention and security
We keep information for the business purpose for which it was collected and applicable accounting, tax, dispute and legal requirements. Customer and order records are generally retained for seven years. Access is restricted to authorized staff and service providers. No storage or transmission method can be guaranteed completely secure. Contact us to request deletion or details about a particular record.
Privacy requests
You can ask us to access, correct or delete your personal information, or withdraw a marketing preference, using the contact details above. Rights and exceptions depend on applicable law, including your state of residence. We may need to verify your identity and retain records required for legal or transactional purposes. We do not sell personal information for money. This site is intended for adults purchasing or specifying lighting, not for children under 13.
Updates
We may update this policy as our services change. The revision date appears on this page. Contact Hudson Landscape Lighting LLC with any privacy question.
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